Privacy Policy

Overview

Your privacy matters. This policy explains what information Aurapalm collects, how we use it, and the choices you have. By using our website and services, you agree to this policy.

Information We Collect

• Account and session info: basic details you provide such as email and preferences when available.
• Uploaded images: palm photos you choose to upload for analysis. Images are processed to generate insights and may be retained briefly to complete your request.
• Payments: when purchasing, payment details are handled by our payment processor (e.g., Stripe). We do not store full card numbers.
• Usage data: device, browser, pages visited, and interactions to help us improve performance and reliability.
• Cookies: small files to keep you signed in, remember preferences, and measure site usage.

How We Use Information

• Provide, personalize, and improve palm reading features.
• Process transactions and deliver purchased content or credits.
• Monitor, protect, and troubleshoot our services.
• Communicate important updates, security notices, and support responses.
• Comply with legal obligations and enforce our terms.

Data Retention

We retain information only as long as necessary for the purposes described above. Where feasible, we anonymize or aggregate data. You may request deletion of personal data as described below.

Third-Party Services

We rely on trusted providers for infrastructure, analytics, and payments. These providers process data on our behalf under agreements that meet applicable privacy requirements.

Your Choices and Rights

• Access, correct, or delete certain personal data.
• Opt out of non-essential cookies via your browser settings.
• Unsubscribe from non-essential emails using the link in messages.

Security

We use reasonable administrative, technical, and organizational measures to protect data. No method of transmission or storage is 100% secure, but we continually work to safeguard your information.

Children's Privacy

Our services are not directed to children under 13. If you believe a child provided personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may update this policy from time to time. We will change the effective date above and, when appropriate, provide additional notice.

Contact Us

Questions about privacy? Email us at support@aurapalm.app.